Blog Archives

Get All Logs of a Number that was Dialed

Hello everyone! I know it’s been a long time since I’ve posted, but today you’re in for a treat. Every asterisk or FreePBX administrator that has had to troubleshoot by pouring through pages and pages of logs will love this

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Posted in Asterisk

Installing Asternic with FreePBX

First let’s mention what Asternic is before how to install asternic.. Asternic is a reporting platform for FreePBX and Asterisk that focuses on Queues. It scans the queue_log created by asterisk, and develops excellent reports and graphs from this data.

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Posted in FreePBX, Troubleshooting

Solved: Beginning of IVR Message Cut off

Problem: When calling an inbound line, the first part of the message is chopped off. Answer: When using IVR’s in FreePBX, cutoff messages rarely happen, because it configures the dialplan to leave a bit of silence at the beginning of

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Posted in Tips n Tricks, Troubleshooting

Blocking Outbound Calls to Area Codes / States

If you run a large business, eventually you will run into problems with certain people or places, as the saying goes, you can’t make everyone happy all the time. For example, say you need to stop calling a certain state,

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Posted in FreePBX, Tips n Tricks

Queues: Too many Calls in queue crash Asterisk.

If you’ve ever had problems where high calls in queue crash asterisk, or if too many calls in queue spike cpu usage, then you may have problems with erroneous agents logged into the queue. ┬áThis article applies to Asterisk 11.0.1

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Posted in Tips n Tricks