Blog Archives

Get All Logs of a Number that was Dialed

Hello everyone! I know it’s been a long time since I’ve posted, but today you’re in for a treat. Every asterisk or FreePBX administrator that has had to troubleshoot by pouring through pages and pages of logs will love this

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Posted in Asterisk

Installing Asternic with FreePBX

First let’s mention what Asternic is before how to install asternic.. Asternic is a reporting platform for FreePBX and Asterisk that focuses on Queues. It scans the queue_log created by asterisk, and develops excellent reports and graphs from this data.

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Posted in FreePBX, Troubleshooting

FreePBX How to send voicemail to email.

In FreePBX or any other PBX / Phone system, a commonly requested task is the ability to send voicemails to emails. While this won’t transcribe your voicemail to emails for you, it will send them to email. Simply go to

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Posted in Tips n Tricks

FreePBX – Voicemails aren’t sending to Emails

We encountered a problem on our Asterisk/FreePBX system where voicemail emails weren’t being delivered. After digging around in the logs, I found errors resembling this: ( /var/log/maillog ) Apr 25 13:03:35 localhost postfix/smtp[27048]: 8788E1A0B8C0: to=, relay=smtp.gmail.com[74.125.129.108]:587, delay=1.4, delays=0.03/0.02/1.4/0, dsn=5.7.1, status=bounced

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Posted in Troubleshooting

iSymphony Running Slow, failing to update, crashing.

Occasionally when using an asterisk based freepbx installation with iSymphony, you will run into problems as you grow your business and dialplan. We will discuss one such hypothetical problem, as we do here: Suppose you had reps and managers complaining

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Posted in Troubleshooting

FreePBX Can’t Make Calls with PRI? Try this

If you’re just starting out and anxious to get your shiny new pbx working, you will want to be up and live as soon as possible. Unfortunately, it doesn’t always work out that way. These initial ‘getting running’ problems can

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Posted in Troubleshooting

Blocking Outbound Calls to Area Codes / States

If you run a large business, eventually you will run into problems with certain people or places, as the saying goes, you can’t make everyone happy all the time. For example, say you need to stop calling a certain state,

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Posted in FreePBX, Tips n Tricks

Adding Listen, Whisper, and Barge to FreePBX or Asterisk

If you are running a call center on FreePBX or Asterisk, most likely you will want the ability to listen in on agents calls, also known as joining multiple calls, or connected two calls to a manager, or other variations

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Posted in FreePBX

Queues: Too many Calls in queue crash Asterisk.

If you’ve ever had problems where high calls in queue crash asterisk, or if too many calls in queue spike cpu usage, then you may have problems with erroneous agents logged into the queue. ┬áThis article applies to Asterisk 11.0.1

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Posted in Tips n Tricks

Connecting Phone Systems – Finishing Touches

Now you’ve got the basics down, including Friend Trunking, setting up inter-pbx connectivity with FreePBX’s Outbound Routes, and even letting inbound callers reach remote extensions with Custom Dialplan code. If any of those don’t sound familiar, check out the beginning

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Posted in Connecting Systems